Beta V3R2
Contents
Beta 3.2.x Quick Start notes.
SARK 3.2.0 is delivered as a series of Redhat RPMs ready to be installed onto an existing SME server 8.x; (i.e RHEL5 kernel releases beginning kernel-2.6.18-164.15.1.el5 or higher).
N.B. SAIL 3.2 should NOT be installed with any release of Asterisk prior to 1.4.30. The recommended major Asterisk release is 1.8
Beta 3.2.x Major differences
- private web server (srk-httpd)
- the web application is at 8443 (e.g. http://127.0.0.1:8443)
- uses mod-perl
- has its own authorization routines.
- AGI dynamic trace/debug (previously this was a compile option)
- 'Runit' used on main services instead of init.d
- Asterisk
- srk-httpd
- Responder (SIP broadcast listener)
- Helper task (srkhelpd)
- init.d wrappers for sark and srk-httpd so /etc/init.d still works
- IVR extension listener
- when turned on, the IVR DTMF processor will listen for extension dials as well as IVR options
- True dynamic call queues
- No more AgentCallBackLogin
- GUI has not changed, you still add agents but no agents.conf is created
- Supports agent pause/unpause (*63*/*64*) for Ast 1.6/1.8
- Queuelog entries are the same format as before (for Qmetrics compatibility)
- Still uses the local channel so call recording (including pause/resume) is the same
- Works in Asterisk 1.4/1.6/1.8
- New tenant & extension control features
- set max number of outbound channels per tenant
- set abstimeout per tenant or per extension
- when abstimeout=0 the tenant/extension is barred from outbound calling
- Sark will hangup any running calls for the tenant/extension when abstimeout goes to 0
Installation Sequence on SME Server 8.x
SARK UCS/MVP runs on a fork of Centos known as SME Server. You can download the SME Server distro from HERE
SME installation is straightforward and the SME wiki contains a full graphical walkthrough of a typical install HERE
Asterisk Installation
The Asterisk install notes can be found HERE
SAIL V3R2 Installation
This is broadly similar to a 3.1 install see HERE. However the RPMs are in a different library, they can be found here
