SARK Default State
The default set-up (PnP install)
SARK is initially set-up to allow you to install it and be up and running within just a few minutes of powering it up. Provided you deploy SIP PnP capable phones (such as Snom, or Yealink), they will be automatically configured by SARK and registered on-the-fly when they are first powered-up.
If you have deployed ISDN lines (BRI or PRI) then all you need do is connect them up to SARK, run PCI auto configure on the SARK bowser app and you are ready to receive calls.
When each phone configured (either automatically via PnP or semi-automatically via the browser app), it is automatically added to a special ring-group called the ‘RINGALL’ group. In the absence of any other directives, any calls arriving will be routed by the system to the RINGALL group, which will ring all of the phones, and ‘first to pick-up’ will get the call. The RINGALL group can be removed as and when you move to more sophisticated routing and ACD setups but initially it just allows you to get up and running very quickly. Also by default, outbound calls will initially be routed via the ISDN hunt group.
Of course, you will probably want to progress to more sophisticated call distribution and routing and you may wish to deploy VoIP trunks and perhaps remote phones. All of these things can be accomplished using the SARK browser-based interface.
