SAIL Feature Codes
The old Feature code list that is still valid although not updated is in the old wiki.
Contents
SARK UCS/MVP Keypad Operations
Transfers
Key | data | function | Availability/Terminal Type | Comment |
---|---|---|---|---|
# | extension | Blind Transfer | internal (does not work with Mitel 52xx range, use "Transfer" key instead) | Immediately transfer a call - use ONLY with analogue phones - usually turned off |
*1 | none | One Touch Record | internal | Activates call recording. This is an in-band request. Actual key sequence may vary - refer to site administrator |
*2# | extension | Attended Transfer | internal | Dial callee then transfer - use ONLY with analogue phones - usually turned off |
Transfer Key | extension | Transfer | All SIP phones | Either blind or attended depending upon the phone type |
Transfer + *5 | none | Call Park | internal | Parks the call into the first free park - usually used with BLF parks |
*8 | none | Call Pickup | internal | Pick up ringing call on same group |
*8 | extension | Directed Call Pickup | internal | Pick up specific ringing call - usually used with BLF and Visual Call Pickup on Snom or Aastra |
Hold | none | Hold | All Grandstreams, Sipura Spa-841, Cisco/Linksys 94x, Mitel 52xx, All SNOMs, All Aastras | Hold call and play MOH |
Message Light/Mail Icon | none | Pick up voicemail | All Grandstreams, Sipura Spa-841, Cisco/Linksys 94x, Mitel 52xx, All SNOMs, All Aastras | Connect to Voicemail |
*12*(nnnn) | extension | Temporarily Set Extension to Operator | master user | Useful in small office environments during operator rest/break periods |
300 - 307 | none | Conference Rooms | internal | |
776 | none | Broadcast directly to the overhead page amps using the SARK Sound Card | internal | Check with your administrator to see if this feature is activated |
701 - 702 | none | Parked call pickup | internal | |
* extension | none | dial or transfer to an extension's Voicemail | internal | Useful to transfer a call direct to an extension's voicemail box. |