SAIL Feature Codes

The old Feature code list that is still valid although not updated is in the old wiki.

SARK UCS/MVP Keypad Operations

Transfers

TRANSFERS, PARKING & GROUP PICKUP

Key	data	function	Availability/Terminal Type	Comment
#	extension	Blind Transfer	internal (does not work with Mitel 52xx range, use "Transfer" key instead)	Immediately transfer a call - use ONLY with analogue phones - usually turned off
*1	none	One Touch Record	internal	Activates call recording. This is an in-band request. Actual key sequence may vary - refer to site administrator
*2#	extension	Attended Transfer	internal	Dial callee then transfer - use ONLY with analogue phones - usually turned off
Transfer Key	extension	Transfer	All SIP phones	Either blind or attended depending upon the phone type
Transfer + *5	none	Call Park	internal	Parks the call into the first free park - usually used with BLF parks
*8	none	Call Pickup	internal	Pick up ringing call on same group
*8	extension	Directed Call Pickup	internal	Pick up specific ringing call - usually used with BLF and Visual Call Pickup on Snom or Aastra
Hold	none	Hold	All Grandstreams, Sipura Spa-841, Cisco/Linksys 94x, Mitel 52xx, All SNOMs, All Aastras	Hold call and play MOH
Message Light/Mail Icon	none	Pick up voicemail	All Grandstreams, Sipura Spa-841, Cisco/Linksys 94x, Mitel 52xx, All SNOMs, All Aastras	Connect to Voicemail
*12*(nnnn)	extension	Temporarily Set Extension to Operator	master user	Useful in small office environments during operator rest/break periods
300 - 307	none	Conference Rooms	internal
776	none	Broadcast directly to the overhead page amps using the SARK Sound Card	internal	Check with your administrator to see if this feature is activated
701 - 702	none	Parked call pickup	internal
* extension	none	dial or transfer to an extension's Voicemail	internal	Useful to transfer a call direct to an extension's voicemail box.

Diverts

Key	data	function	Availability/Terminal Type	Comment
*20*	none	Call Forward Immediate to Voicemail Toggle (CFIMVM)	internal	sets feature on/off
*21*(nnnn)	none or extension	Call Forward Immediate (CFIM) Toggle	internal
*22*(nnnn)	none or extension	Call Forward on Busy Signal (CFBS) Toggle	internal	Use with no extension to turn off
*23*	none	Clear All Call Forward Instructions (CLACF)	internal	clear all call forward instructions
*27*(nnnn)	extension	Follow Me (RCFIM)	internal	Direct a remote extension's calls to the local station - requests your vmail passwd
*28*(nnnn)	none or extension	Call Forward Immediate Open (CFIMOP) Toggle	internal	Use with no extension to turn off
*29*(nnnn)	none or extension	Call Forward on Busy Signal Open (CFBSOP) Toggle	internal	Use with no extension to turn off
*38*(nnnn)	none or extension	Call Forward Immediate Closed (CFIMCL) Toggle	internal	Use with no extension to turn off