The old Feature code list that is still valid although not updated is in the old wiki.
SARK UCS/MVP Keypad Operations
Transfers
TRANSFERS, PARKING & GROUP PICKUP
| Key |
data |
function |
Availability/Terminal Type |
Comment
|
| # |
extension |
Blind Transfer |
internal (does not work with Mitel 52xx range, use "Transfer" key instead) |
Immediately transfer a call - use ONLY with analogue phones - usually turned off
|
| *1 |
none |
One Touch Record |
internal |
Activates call recording. This is an in-band request. Actual key sequence may vary - refer to site administrator
|
| *2# |
extension |
Attended Transfer |
internal |
Dial callee then transfer - use ONLY with analogue phones - usually turned off
|
| Transfer Key |
extension |
Transfer |
All SIP phones |
Either blind or attended depending upon the phone type
|
| Transfer + *5 |
none |
Call Park |
internal |
Parks the call into the first free park - usually used with BLF parks
|
| *8 |
none |
Call Pickup |
internal |
Pick up ringing call on same group
|
| *8 |
extension |
Directed Call Pickup |
internal |
Pick up specific ringing call - usually used with BLF and Visual Call Pickup on Snom or Aastra
|
| Hold |
none |
Hold |
All Grandstreams, Sipura Spa-841, Cisco/Linksys 94x, Mitel 52xx, All SNOMs, All Aastras |
Hold call and play MOH
|
| Message Light/Mail Icon |
none |
Pick up voicemail |
All Grandstreams, Sipura Spa-841, Cisco/Linksys 94x, Mitel 52xx, All SNOMs, All Aastras |
Connect to Voicemail
|
| *12*(nnnn) |
extension |
Temporarily Set Extension to Operator |
master user |
Useful in small office environments during operator rest/break periods
|
| 300 - 307 |
none |
Conference Rooms |
internal |
|
| 776 |
none |
Broadcast directly to the overhead page amps using the SARK Sound Card |
internal |
Check with your administrator to see if this feature is activated
|
| 701 - 702 |
none |
Parked call pickup |
internal |
|
| * extension |
none |
dial or transfer to an extension's Voicemail |
internal |
Useful to transfer a call direct to an extension's voicemail box.
|
Diverts
| Key |
data |
function |
Availability/Terminal Type |
Comment
|
| *20* |
none |
Call Forward Immediate to Voicemail Toggle (CFIMVM) |
internal |
sets feature on/off
|
| *21*(nnnn) |
none or extension |
Call Forward Immediate (CFIM) Toggle |
internal |
|
| *22*(nnnn) |
none or extension |
Call Forward on Busy Signal (CFBS) Toggle |
internal |
Use with no extension to turn off
|
| *23* |
none |
Clear All Call Forward Instructions (CLACF) |
internal |
clear all call forward instructions
|
| *27*(nnnn) |
extension |
Follow Me (RCFIM) |
internal |
Direct a remote extension's calls to the local station - requests your vmail passwd
|
| *28*(nnnn) |
none or extension |
Call Forward Immediate Open (CFIMOP) Toggle |
internal |
Use with no extension to turn off
|
| *29*(nnnn) |
none or extension |
Call Forward on Busy Signal Open (CFBSOP) Toggle |
internal |
Use with no extension to turn off
|
| *38*(nnnn) |
none or extension |
Call Forward Immediate Closed (CFIMCL) Toggle |
internal |
Use with no extension to turn off
|
Permissions
| Key |
data |
function |
Availability/Terminal Type |
Comment
|
| *24* |
none |
Allow Call Forward to External Numbers |
master user - requires password |
|
| *25* |
none |
Deny Call Forward to External Numbers |
master user - requires password |
|
| *30* |
none |
Set Master Timers to Automatic (default) |
master user - requires password |
Incoming calls will be checked against time of day
|
| *31* |
none |
Set Master Timers to global "CLOSED" |
master user - requires password |
Incoming calls will be routed to closed handler
|
| *32* |
none |
Set Master Timers to global "OPEN" |
master user - requires password |
Incoming calls will be routed to open handler
|
Voicemail
| Key |
data |
function |
Availability/Terminal Type |
Comment
|
Miscellaneous
| Key |
data |
function |
Availability/Terminal Type |
Comment
|
System Greetings
| Key |
data |
function |
Availability/Terminal Type |
Comment
|
Agents and Queues
| Key |
data |
function |
Availability/Terminal Type |
Comment
|
