SARK V4.0.0 Callgroup
Adding Call Groups
To add a callgroup; click Call Group at the top of the ACD sub-menu. Then click the “new” button to create an extension.
The "target" consists of a list of extensions separated by white space. An extension may be a local extension on this PBX, a call group on this PBX or a PSTN number. It is also possible to include an extension on another SARK PBX in the list but you must specify its full dial address. For example to include extension 6024 on SIP peer (trunk) "remote1" you would enter "SIP/6024@remote1".
